€0,00 Totaal inc. BTW

Cashmere FAQs


Care

Cashmere is one of the finest natural fibers in the world. It is combed from the undercoat of Mongolian goats. Knitwear made from this precious and delicate fiber is luxurious to wear but requires a little more care and attention!

Is cashmere hard to care for?

No, but cashmere is a luxury fabric that’s meant to last, so it should be treated with care. Follow our easy step-by-step care guide and your cashmere will last for a lifetime.

How to wash cashmere?

Hand washing is the best way to keep your cashmere looking new.

Can you wash cashmere in the washing machine?

The best way is by hand or in the washing machine and select “wool program”. Do not spin! And do not use fabric softener.

How to dry cashmere?

Dry it flat on a towel away from direct light. Finally, iron it softly without pulling. Experience shows that knitwear is more beautiful after several washings.

What is pilling?

Pilling is the tiny balls of fluff that build up over time. It’s actually the cashmere fibres naturally shedding, caused by wearing, not washing, and is not a sign of inferior quality. Pills can be easily removed by hand or an appropriate comb or razor. Over time the pilling will reduce and your cashmere will look flawless for longer.

Organic cotton and TENCEL FAQs


Is the organic cotton certified?

Our products are made with utmost care and attention fort he environment.

Our organic fabrics are made of GOTS-certified organic cotton. But since we as a company are not GOTS-certified, our garments can not carry the GOTS-label.

We use OEKO-TEX certified fabric. Designed with love in Antwerp and handmade in
Portugal.

Is cashmere hard to care for?

Made from wood pulp cellulose, lyocell (Tencel is the a brand) is produced in a solvent spinning process that is organic, sustainable and uniquely revolutionary.

Lyocell fabric is an amazing eco friendly fabric that represents a milestone in the development of environmentally sustainable textiles. Lyocell is a natural, man made fibre. Made with wood pulp from sustainable tree farms, lyocell textiles are created through the use of nanotechnology in an award-winning closed-loop process that recovers or decomposes all solvents and emissions. It is 100% biodegradable fabric.

General FAQs


Contact La Petite V

In our customer menu we try to answer as many questions possible. If you have not been able to find the right answer to your question regarding your order, account, shipping or products, please contact us via email.

Ordering

If you have found your must haves, click ‘Add to chart’ and choose if you want to proceed shopping or go to ‘Cart’. When you have entered the ‘Cart’ page, please check your shopping cart. If you want to complete your order go to ‘Checkout’. To finish the transaction, please choose your payment option and follow the steps of your payment provider.

Which size should I buy?

We have chosen to express our sizes in ages. However, every child is different and also sizes may differ from brand to brand. To help you choose the best size, we have made a size table.. In general, La Petite V clothes have a tall fit. If you questions please contact us at info@lapetitev.com so we can help you.

How should I wash La Petite V cotton clothes?

All Cotton/ Tencel garments of La Petite V are machine washable at 30 degrees. A gentle detergent and washing program is preferred to keep garments in optimal condition. More precise washing instruction are to be found in the wash care label inside the garment. Please study carefully. Iron garments inside-out.

Delivery, Payment & Order FAQs


What is the delivery time of orders?

Once an order has been placed and payment is received, orders are usually shipped within 1-2 working days, unless indicated otherwise. Orders within the Belgium are delivered by Bpost, usually 1 working day after the parcel is shipped.For other countries the delivery times may vary. For most European countries the delivery time varies from 2-7 working days and outside Europe this can be 3-9 working days.

If you wish to receive more accurate delivery times for your region, please contact us. Please note, however, that all delivery times are indicative.

Which payment methods are provided?

We offer a choice of safe electronic payment options:
 iDEAL
 Creditcard(VISA, MasterCard)
 Bancontact/MisterCash
 Paypal
 Bank Transfer
All prices indicated on La Petite V webshop are in Euro’s and include value added tax.